Our
commitment
to your Safety
With Go-Supa, your safety is our top priority. We understand the importance of enabling you to move freely, optimize your time, and stay connected with the people and places that matter most to you. To uphold this commitment, we have implemented comprehensive safety measures, encompassing the establishment of new standards and the development of cutting-edge technology aimed at reducing incidents.
Emergency
Assistance
In times of emergency, we recognize the importance of swift response. When you call you local emergency contacts from the Go-Supa app, your live location and trip details are instantly displayed, allowing you to share crucial information with emergency dispatchers.
Thorough Service Provider Screening
All our service providers undergo rigorous background checks before embarking on their first order. This includes screening for impaired driving and violent offenses. We also conduct periodic re-screens at least every year, utilizing technology to proactively identify potential issues.
24/7 Support:
Our dedicated support team is available 24 hours a day, 7 days a week. Trained safety agents are ready to assist you whenever you need support. In case of immediate danger, please contact the authorities first, and law enforcement can request data through our online public safety portal.
Privacy Protection
Your personal details are treated with the utmost confidentiality. Through technology, we ensure that your phone number remains private, facilitating communication between all parties without revealing each other's numbers. Moreover, the app safeguards users information by concealing specific addresses in a service provider's history.
