Open the Go-Supa Ride App The app will use your phone’s GPS to automatically prefill your pick up location Enter your desired pickup destination in the “Enter Pickup Location” box. The app will use your phone’s GPS to automatically prefill your pick up location If your pick up destination is not accurate in the app, you can change the location by selecting the location field and Press the yellow circle with the car in it Your driver will be on his way

You will be able to get a ride from any location in Ghana, Kenya & Nigeria once there are drivers online in your particular area.

Absolutely! You can pre-book a ride through our ride-hailing app. Our convenient scheduling feature allows you to plan and reserve your transportation in advance. Simply select your desired date and time for the trip during the booking process, ensuring that our service is ready to meet your transportation needs at the specified pre-booked time. This way, you can enjoy a stress-free and punctual journey, knowing that your ride is confirmed and scheduled ahead of time.

Certainly! Yes, you can book a trip with multiple stops using our ride-hailing app. Our platform is designed to accommodate your convenience, allowing you to add multiple stops to your journey. Simply use the app's interface to input additional destinations before confirming your ride, ensuring a seamless and personalized travel experience tailored to your specific needs.

Currently, our system does not support the specific request of drivers. The driver allocation process is automated and based on factors like proximity, availability, and efficiency to ensure quick and reliable service.

The Estimated Time of Arrival (ETA) provided by the app is calculated based on various factors, including the driver's current location, traffic conditions, and the route planned by the navigation system. While we strive to provide accurate ETAs, external factors like traffic variations or unexpected events may impact the real-time arrival time. To enhance accuracy, our app continuously updates the ETA as the driver progresses towards your location. If you have concerns about the accuracy of the ETA or experience significant delays, feel free to contact our customer support for assistance. We are committed to ensuring a reliable and efficient service for your transportation needs.

Feedback is valuable to our platform. We are constantly monitoring feedback on our drivers in order to provide you with the best service.

Tipping is not mandatory, and it is usually left to the discretion of the rider.

You can contact us via: Chat support in the Go-Supa App or the live chat on our website www.go-supa.com.

Safety is our top priority. You can enable emergency mode in the application if you ever feel unsafe during a trip, activating Emergency Mode will automatically share your trip to your predefined emergency contacts. Emergency mode also allows you to call an emergency contact or call the police in just a few clicks. Our system is already programmed to your local emergency number.

This is when lots of people in the same area, are requesting rides at the same time. During this time, rides may be a little more expensive. With the price adjustment, it will also attract more drivers to an area so everyone can get a ride. You can wait a few minutes while more drivers get on the road, or you can pay a little extra to give priority to your request. You will be notified before you make a request about the surge in pricing and that the fares are high than normal to give priority to your request.